Legal

Accessibility Statement

Last Updated: April 2026

This statement describes the accessibility of printpilotpro.com, operated by PATCH IT LLC. We take accessibility seriously and treat it as an ongoing responsibility, not a one-time task.

1.

Our Commitment

Print Pilot Pro is committed to ensuring that printpilotpro.com is accessible to everyone, including people with visual, auditory, cognitive, and motor disabilities. We believe that access to information and the ability to shop online should not depend on a person's abilities, and we work continuously to make our site more usable for all visitors. This is not a legal formality — it is a genuine commitment that shapes how we design, build, and maintain our website.

2.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities. WCAG 2.1 Level AA is widely recognised as the benchmark for digital accessibility compliance and is the standard referenced by US, UK, and EU accessibility legislation.

3.

Measures We Take

The following steps are taken throughout the design and development of printpilotpro.com:

Alternative text

All product images and meaningful visual elements include descriptive alt text so screen readers can convey their content accurately.

Keyboard navigation

The full website — including navigation, product listings, cart, and checkout — can be operated using a keyboard alone, without requiring a mouse.

Color contrast

Text and interactive elements are designed to meet or exceed WCAG 2.1 Level AA contrast ratio requirements to remain readable across visual conditions.

Clear heading structure

Pages use a logical heading hierarchy (H1 → H2 → H3) so users relying on assistive technology can navigate content efficiently.

Responsive design

The site adapts to all screen sizes and device types, including smartphones, tablets, and desktop computers.

Descriptive link text

Links are written to describe their destination or purpose rather than using generic phrases, making navigation understandable out of context.

4.

Known Limitations

While we strive for full WCAG 2.1 Level AA conformance across all pages, some third-party tools and embedded content — such as payment processors, shipping integrations, and advertising scripts — operate under their own accessibility standards and are outside our direct control. We actively work with vendors to encourage accessible design and flag known issues for resolution. If you encounter a specific limitation, please let us know and we will prioritise a solution or provide an accessible alternative.

5.

Feedback & Assistance

If you experience difficulty accessing any part of printpilotpro.com — whether a product page, the checkout process, or any other content — we want to hear from you. Please contact us by email at contact@printpilotpro.com and describe what you were trying to do and the barrier you encountered.

We will work to provide the information, product details, or functionality you need through an alternative method, and we will aim to address the underlying issue where possible.

6.

Contact

PATCH IT LLC

1023 Lydney Cir, Waxhaw, NC 28173, USA

Email: contact@printpilotpro.com

Website: printpilotpro.com

We aim to respond to all accessibility enquiries within 2 business days.

7.

Formal Complaints

If you contact us regarding an accessibility concern and are not satisfied with our response, you may escalate the matter to the relevant authority in your jurisdiction. In the United States, the Department of Justice (DOJ) handles complaints related to web accessibility under the Americans with Disabilities Act (ADA). In the UK, the Equality and Human Rights Commission (EHRC) is the relevant enforcement body. We encourage you to contact us first so we have the opportunity to resolve any issue directly.

8.

Updates

PATCH IT LLC reviews and updates this Accessibility Statement on a regular basis as we make changes to the website or our accessibility practices. The "Last Updated" date at the top of this page reflects the most recent revision.